As the President and Chief Operating Officer Krista leads the company’s vision and strategy to provide innovative financing and servicing solutions for personal injury patients and the providers helping them recover. With 20 years of experience in the healthcare management industry, she has a deep understanding of the challenges and opportunities in various healthcare domains and the evolving macro-environment.

Krista’s entire career has spent driving business solutions, service, and operational excellence to deliver scalable and efficient programs that align human capital, enhance performance, and reduce costs. She is known for fostering a collaborative and engaged culture among cross-functional teams, ensuring all share common goals and values.

She earned a Bachelor of Arts in Kinesiology from the University of Colorado, Boulder and sits on the board of Teakoe, a ready to drink healthy beverage brand based in Denver, Colorado.

Todd joined Trio in 2018 as Chief Technology Officer, bringing with him extensive expertise in technology and product development. Before Trio, Todd was VP of Product Development at Greenway Health, where he led the development of premier practice management and electronic health records systems, innovative mobile solutions, and comprehensive analytics products. Before that, his strategic vision took shape at WebMD and Sage Group, where his contributions continued post-acquisition by Vista Equity Partners, and subsequent integration with Greenway.

Todd’s career has roots in his early work developing database management systems for startups, paired with strategic roles such as Chief Architect and CTO at StorCOMM, where he focused on diagnostic imaging software. His cross-industry impact is also marked by his consultancy work, delivering advanced system solutions to heavy-hitters like Exxon and the NFL’s Jacksonville Jaguars.

Educationally, Todd earned a BA from Concordia University, Nebraska, and an MBA from the University of Nebraska–Lincoln. His role at Trio is pivotal in driving innovation and ensuring that our technology platforms remain at the forefront of the healthcare financial industry.

Jonathan has served as Trio’s General Counsel since 2020. Previously, he distinguished himself as a partner in a personal injury practice, advocating for clients for fifteen years. His legal acumen extends across a spectrum of cases, from straightforward auto collisions to intricate multi-party professional negligence lawsuits.

Jonathan holds a Bachelor of Science in Finance from Creighton University and earned his JD from George Mason University School of Law. His experience and educational pedigree are invaluable assets to Trio, guiding our legal strategies with precision and foresight.

Connor has served as Trio’s Chief Information Officer since 2022, having previously served as the VP of Technology and Analytics since joining the company in 2019. Prior to joining Trio and its predecessors, Connor worked in the world of big tech as a consultant at Oracle, where he spent much of his time working at the Facebook headquarters, helping design and implement their Financials and Risk Management solutions. Other projects spanning the energy, finance, real estate, and healthcare sectors allowed Connor to develop a keen business acumen that, when levered with his strong technical and analytical background, helps drive our business processes forward.

A Denver native, Connor holds degrees in Mechanical Engineering and Entrepreneurship from Miami University. In his free time, he enjoys golfing, skiing, traveling, spending time with his wife and French Bulldog, Stitch, and working with various charities in the Denver area.

Melanie McFarland serves as the Chief Revenue Officer at Trio, driving strategic expansion initiatives with her extensive experience in both the medical and personal injury spaces. With a background in paralegal studies and a comprehensive understanding of the legal landscape, Melanie has navigated through various facets of the legal profession. From serving as a courtroom clerk for civil hearings to working as a paralegal on both plaintiff and defense sides in a law firm, Melanie’s diverse expertise has been instrumental in the growth of our organization.

Beyond her legal experience, Melanie has also acquired valuable insights from the medical industry, further enriching her understanding of the complexities of healthcare. Her multifaceted background uniquely positions her to drive innovation and excellence across multiple domains.

Outside of her professional endeavors, Melanie is a devoted wife and mother to two boys and two dogs, placing family at the forefront of her priorities. Committed to personal and professional growth, she brings boundless energy and enthusiasm to every endeavor. Based in our Atlanta office, Melanie is always on the go, driving innovation and excellence in all aspects of her life.

As Senior Vice President of Risk Management and Underwriting, Jennifer oversees our Underwriting, Pricing, and Provider Contracting operations. She has taken a lead role in the development and execution of policies and procedures for the ongoing management of transaction risk for the organization. Jennifer regularly collaborates with her team members, Medical Providers, and Attorneys on underwriting decisions regarding the purchase of receivables and pre-settlement funding.

Jennifer initially joined the Trio team in 2016 in our Revenue Cycle Management department. Before assuming her current position, Jennifer was Vice-President of Underwriting and managed the underwriting of our Key Provider accounts. She also developed and supervised a team of underwriters who regularly work with both Medical Providers and Attorneys to evaluate and manage transactional risk.

Before joining the Trio team, Jennifer worked for a large safety distributor in Charlotte, NC, initially as a Purchasing Analyst, then as a Strategic Sourcing and Product Manager. Jennifer is a native of Charlotte, NC and graduated from the University of North Carolina at Charlotte earning a degree in Criminal Justice and a minor in Sociology. ​

In her free time, Jennifer enjoys traveling to the beach and spending time with her significant other and two cats. ​

Brooke is our Senior Vice President of Customer Excellence and ensures that our Total Care, Pre-Settlement, and Revenue Cycle Management groups deliver an exceptional experience.

Having previously led our Revenue Cycle Management team, Brooke has regularly worked with small and large law firms to balance our internal operational requirements and each firm’s case resolution process. Having successfully resolved thousands of cases, Brooke understands the unique challenges of case resolution. She brings that understanding and experience to her current role, ensuring our team is ready to help clients with the challenges at the start of their case by making the Total Care and Pre-Settlement process smooth and efficient.

Brooke regularly coaches and mentors team members to develop their potential for exceptional customer service and to appreciate how each interaction impacts our company’s objectives and performance.

Before joining the Trio team in 2015, Brooke was the Head of Operations for a market research firm. She loves living in the Carolinas and is passionate about plants, Yoga, big dogs, and the beach.